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10-06-2014, 03:16 AM | #1 |
Join Date: Mar 2014
Posts: 121
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Hey, i bought a berserk band ofthe hawkes guts, that had a bad arm that kept falling, i tried,glue/heat the usuals but couldnt fix it, i contacted GSC, they just asked for a photo of the defect and my adress and one month later it was at my house from japan!!
i share this because its awesome when a company has good buisness practices and ethics. |
10-06-2014, 09:33 AM | #2 |
I'm your Huckleberry.
Join Date: Apr 2009
Location: Southaven, MS
Posts: 6,294
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That's awesome. It's always nice to hear about a company being cool about replacing broken/messed up figures.
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10-07-2014, 01:18 PM | #3 |
MUtant Overlord
Join Date: Feb 2012
Location: Tennessee
Posts: 2,751
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Meanwhile I've sent Funko a picture of my broken Tyrion figure 4 times and no response.
__________________
BST |
10-07-2014, 02:19 PM | #4 |
From parts unknown
Join Date: Jul 2009
Posts: 1,062
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Quote:
Sideshow Collectibles has some pretty awesome customer service. You have to send proof that you completely destroyed the original broken item if you want a replacement, but they typically don't have any problem sending one. |
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