No more mails?

Goldengreg · 11-18-2014, 01:41 AM

Hello Toyark staff!

It's been 4/5 days now that I don't receive any e-mail alerts anymore.

Nor the suscribed threads or the private messages are sent to me anymore... I checked the spam folder, but nothing... I checked on my control panel and I'm still suscribed to the threads... is there an issue at your end?

Should I un-suscribe and re-suscribe?

Thank you,

best regards

Joe Moore · 11-18-2014, 06:50 AM

Hi,

Could you try unsubscribing and then resubscribing to a thread that you know isn't working? We recently moved servers (about a week or so ago) and that is likely causing the issue.

Thanks.

Goldengreg · 11-18-2014, 08:48 AM

Will do! I'll let you know tomorrow if I received (or not) an e-mail!

Goldengreg · 11-22-2014, 03:38 AM

Well after 3 days of nothing, I received 3 consecutive mails today!

I think it's fixed now... thank you!

11-18-2014, 01:41 AM	#1
Goldengreg Toyphotography enthusiast Join Date: Apr 2013 Location: Paris, France Posts: 561	Hello Toyark staff! It's been 4/5 days now that I don't receive any e-mail alerts anymore. Nor the suscribed threads or the private messages are sent to me anymore... I checked the spam folder, but nothing... I checked on my control panel and I'm still suscribed to the threads... is there an issue at your end? Should I un-suscribe and re-suscribe? Thank you, best regards __________________ "Of course it's safe, you could ju..."

11-18-2014, 06:50 AM	#2
Joe Moore Administrator Join Date: Oct 2008 Posts: 34,420	Hi, Could you try unsubscribing and then resubscribing to a thread that you know isn't working? We recently moved servers (about a week or so ago) and that is likely causing the issue. Thanks. __________________

11-18-2014, 08:48 AM	#3
Goldengreg Toyphotography enthusiast Join Date: Apr 2013 Location: Paris, France Posts: 561	Will do! I'll let you know tomorrow if I received (or not) an e-mail! __________________ "Of course it's safe, you could ju..."

11-22-2014, 03:38 AM	#4
Goldengreg Toyphotography enthusiast Join Date: Apr 2013 Location: Paris, France Posts: 561	Well after 3 days of nothing, I received 3 consecutive mails today! I think it's fixed now... thank you! __________________ "Of course it's safe, you could ju..."