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Mismatched Limb on Marvel Legends; can I return or exchange?

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Old 10-29-2017, 09:46 PM   #1
Jeddostotle7
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I recently ordered the Marvel Legends Vintage Wave from Entertainment Earth, and it arrived yesterday. I'm pretty satisfied with the figures, but the Captain America arrived with two right shins. I don't necessarily want to have to buy this figure again, so does Entertainment Earth do exchanges for errors of this kind?
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Old 10-29-2017, 10:03 PM   #2
Dr Kain
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Oh god. My Punisher came with two left boots.

I don't know what EE's exchange policy is, but if they are respectable, then they should let you exchange it. If not, buy one when you see him in stores and return the defective one using that store's receipt.
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Old 10-30-2017, 12:26 AM   #3
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Quote:
Originally Posted by Dr Kain View Post
Oh god. My Punisher came with two left boots.

I don't know what EE's exchange policy is, but if they are respectable, then they should let you exchange it. If not, buy one when you see him in stores and return the defective one using that store's receipt.
Oof, apparently, you have to return an item in its entirety, with them specifying no partial cases, so I'm kinda screwed going that route. Might do what you said.
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