Pulse sucks

Harbinger · 06-23-2022, 06:07 PM

Quote:

Originally Posted by Trivial Psychic

I'm wondering if you are having the same issue I had when I placed an order for Fenec and Hobo Fett when they had them in stock. They said shipped...but the tracking number showed no movement for well over 3 weeks. Then they suddenly, and without any warning, appeared on my doorstep...with an Australian Post shipping label. Apparently...my order was fulfilled from a warehouse overseas...

They didn't even give me a “you items have shipped” email. They havent responded at all since a over a week ago and i can never get through on their phone line. To say i am furiously pissed is an understatement. I swear id drive to pawtucket and get em from their warehouse myself if i could afford it. Thats about the only way i think id ever get em since hasblo seems intent on keepin’ my 115 bucks and not giving me the product that i am fucking owed!

Cyclopswc · 06-24-2022, 06:09 AM

I'm sorry to hear all the stories here. I don't work for Hasbro nor am I a Hasbro sympathizer, what happened with their sale is inexcusable. I guess they were not prepared for the volume. However, I'd take comfort in knowing that I've never had an order from Hasbro abruptly canceled. Not like Walmart and Target which they just cancel you because they can't deal with you. I do believe that you'll get your order...eventually.

firmpulse · 06-24-2022, 06:48 AM

Quote:

Originally Posted by GizmoTron

McFarlane is an action figure company, it's all that they really make, and it all comes from like one factory. They're small but mighty. That's how it's easier for them, or should be, they don't have a million different things to worry about like Hasbro. But they still have had a lot of distribution issues over the past few years, although they've straightened it out and gotten a lot better.

Dude you have no idea what you are talking about. At all. Believe it or not I'm actually friends with folk in the industry that DO. You're just arguing to argue and you do so with any post make I create.

Comedian · 06-24-2022, 10:12 AM

I just received my shipping email from pulse on the last 5 items I ordered. Date ordered…June 4th. Almost a month to ship.

GizmoTron · 06-24-2022, 08:12 PM

Quote:

Originally Posted by firmpulse

Dude you have no idea what you are talking about. At all. Believe it or not I'm actually friends with folk in the industry that DO. You're just arguing to argue and you do so with any post make I create.

Any post you make? Dude, I don't know you or follow you and I don't really care to argue with you, but if you really think this "what have you done for me lately?"/"Grass is always greener" approach with this topic is fair and accurate and don't want me to question you or even to just have a discussion on it because it ruins the narrative, then have at it.

Glad you have friends, though, I feel like I should be snarky and say "what is this? Grade school? So what?" But actually, sincerely, I'm happy for you.

cowen · 06-24-2022, 08:47 PM

Wasn't this the same problem when people tried to order the latest G.I. Joe Classified figures through Hasbro Pulse last year and people threw a fit because the supply got sold out faster than clicking your mouse button? HasBLOW obviously didn't learn anything from that fiasco.

Sataninjaku · 06-24-2022, 10:08 PM

I do find it hilarious that rather than blaming the pandemic, their header now blames the power-days(?) sale for the shipping delays. They literally just edited like three words in

To quote a not so wise man: "a packa trading cards, bitch!"

Remember, kids- Hasbro ain't your buddy, no matter how cool the shit they make is.

Comedian · 06-25-2022, 03:24 AM

Just like the razor crest, Patrick came out and said we the fans, order to many so it would run late because of that. Of course it could be worse, look to the mattel creations crap He-man collectors are going through.

Dr Kain · 06-25-2022, 08:11 AM

Quote:

Originally Posted by Comedian

Just like the razor crest, Patrick came out and said we the fans, order to many so it would run late because of that. Of course it could be worse, look to the mattel creations crap He-man collectors are going through.

What's happening there?

All I know is Mattel Creations is a crock of shit for Monster High stuff. Every time they released something, my wife went to buy it but it was apparently sold out in minutes. I thought Creations was supposed to be their version of Kickstarter, so how could it sell out in a few minutes?

Condiment King · 06-25-2022, 08:12 AM

Quote:

Originally Posted by Comedian

Just like the razor crest, Patrick came out and said we the fans, order to many so it would run late because of that. Of course it could be worse, look to the mattel creations crap He-man collectors are going through.

So true, I really can’t understand why Mattel are selling those He-Man origins figures like that, there is obviously a huge demand for them, Mattel loses sales and collectors miss out on figs, it’s a lose lose situation.

Comedian · 06-25-2022, 10:45 AM

Wun-Dar went up for sale yesterday at noon eastern time. He sold out in minutes. Those that ordered were then sent an email from hot wheels.com asking to confirm the order or it would be cancelled. Most were stuck in the queue. I did get one…shockingly. Many then went to eBay to buy him because of the sell-out. An hour later Mattel Creations listed him again for half an hour. Everyone that ordered in that second window had their order cancelled and were given a $10 off coupon.

Needless to say….total crap show.

webz · 06-25-2022, 10:51 AM

Quote:

Originally Posted by Comedian

Wun-Dar went up for sale yesterday at noon eastern time. He sold out in minutes. Those that ordered were then sent an email from hot wheels.com asking to confirm the order or it would be cancelled. Most were stuck in the queue. I did get one…shockingly. Many then went to eBay to buy him because of the sell-out. An hour later Mattel Creations listed him again for half an hour. Everyone that ordered in that second window had their order cancelled and were given a $10 off coupon.

Needless to say….total crap show.

Wow. That’s crazy!

Kernel · 06-25-2022, 11:29 AM

Quote:

Originally Posted by Harbinger

They didn't even give me a “you items have shipped” email. They havent responded at all since a over a week ago and i can never get through on their phone line. To say i am furiously pissed is an understatement. I swear id drive to pawtucket and get em from their warehouse myself if i could afford it. Thats about the only way i think id ever get em since hasblo seems intent on keepin’ my 115 bucks and not giving me the product that i am fucking owed!

I’ve canceled every single order ever on pulse. I can usually get the stuff faster and cheaper elsewhere. I miss the old hasbro toy shop website. Do you ever use a credit card for your orders? Way easier and if you dispute a charge the credit card company fights for you.

Quote:

Originally Posted by GizmoTron

Any post you make? Dude, I don't know you or follow you and I don't really care to argue with you, but if you really think this "what have you done for me lately?"/"Grass is always greener" approach with this topic is fair and accurate and don't want me to question you or even to just have a discussion on it because it ruins the narrative, then have at it.

Glad you have friends, though, I feel like I should be snarky and say "what is this? Grade school? So what?" But actually, sincerely, I'm happy for you.

Do you know who I am!?? Ha ha ha

Quote:

Originally Posted by Comedian

Just like the razor crest, Patrick came out and said we the fans, order to many so it would run late because of that. Of course it could be worse, look to the mattel creations crap He-man collectors are going through.

Wow that’s messed up if Patrick works for haslab... I’d never personally buy anything from that but more power to the folks that do

Harbinger · 06-27-2022, 09:10 AM

Still no shipping notice from hasblow. If i could cancel my order i would but the fuckers already took my money. This is fucking insane. How are they able to get away with shit like this?

Dr Kain · 06-27-2022, 10:07 AM

Quote:

Originally Posted by Harbinger

Still no shipping notice from hasblow. If i could cancel my order i would but the fuckers already took my money. This is fucking insane. How are they able to get away with shit like this?

If they took your money that means they are preparing to ship. They don't charge you until the things are about to be sent out.

Harbinger · 06-27-2022, 11:38 AM

Quote:

Originally Posted by Dr Kain

If they took your money that means they are preparing to ship. They don't charge you until the things are about to be sent out.

I know but its the 27th and i still havent gotten a shipping invoice. At this point its theft to me since its been three weeks since i ordered and that is ridiculous. Im not prdering from pulse any more. At this point id almost rather pay scalpers……..almost.

ThorOdinson123 · 06-27-2022, 02:07 PM

Best Buy just changed the release date for Throne Room Boba Fett to August 1st Seriously FUCK HASBRO. gonna see if I can get more funds and get him from Amazon at this point.

Shinzero02 · 06-27-2022, 08:48 PM

The weird thing is, ordering from Hasbro via ebay and Walmart has gotten me my packages in 1-2 days. Ordering from Pulse seems to take at least a week if I order past Wednesday.
I honestly wonder if they only ship stuff out / have carrier pickups one day a week.

Condiment King · 06-28-2022, 11:59 AM

I wanted to start getting into that X-Men animated line, but so far you can only get them from pulse directly, this thread got me worried now.

ThorOdinson123 · 06-29-2022, 12:26 PM

Hasbro
@Hasbro
We are excited to announce that
@HasbroPulse
has been named one of America’s Fastest Growing Online Shops 2022 by
@Newsweek
. Way to go team!
https://twitter.com/Hasbro/status/1542226408432451587

Designincase · 06-29-2022, 01:49 PM

Quote:

Originally Posted by Condiment King

I wanted to start getting into that X-Men animated line, but so far you can only get them from pulse directly, this thread got me worried now.

Most people get their stuff without much a delay.
So far the released animated stuff was available on the DisneyStore website.

Sataninjaku · 06-29-2022, 02:15 PM

Quote:

Originally Posted by Condiment King

I wanted to start getting into that X-Men animated line, but so far you can only get them from pulse directly, this thread got me worried now.

As mentioned above. You have to remember that this thread is here solely to voice grievances, so people saying anything positive isn't really going to fit the theme. I'm not saying they're perfect, or even good, but in spite of the annoyances inherent in the site itself, and with Hasbro in general, and the issues mentioned here, Pulse is pretty solid. Never had an order canceled, every PO has been fulfilled on or before the estimate, and they pack well. They are definitely having delays on their shipments right now, though, and they do lag behind other etailers in terms of fulfillment.

TL/DR; Don't let what's essentially an echo chamber scare you away. Yes, they have their issues, but those are the exception, not the rule.

Harbinger · 06-29-2022, 03:53 PM

Well fuck-a-doodle-do those imbeciles FINALLY the rest of my damned order out. Now we will see if it gets here.

TheBlueMarvel · 06-29-2022, 04:52 PM

^ At least the end of your ordeal looks to be in sight.

SpasticPlastic · 06-29-2022, 05:14 PM

They charged me for Croc Master on Friday. Still haven't shipped it. I'm maybe just kinda sorta starting to think that Pulse sucks.

06-23-2022, 06:07 PM	#26
Harbinger Overlord of Evil Join Date: Nov 2008 Location: Lost Ruins. Posts: 12,976	Quote: Originally Posted by Trivial Psychic I'm wondering if you are having the same issue I had when I placed an order for Fenec and Hobo Fett when they had them in stock. They said shipped...but the tracking number showed no movement for well over 3 weeks. Then they suddenly, and without any warning, appeared on my doorstep...with an Australian Post shipping label. Apparently...my order was fulfilled from a warehouse overseas... They didn't even give me a “you items have shipped” email. They havent responded at all since a over a week ago and i can never get through on their phone line. To say i am furiously pissed is an understatement. I swear id drive to pawtucket and get em from their warehouse myself if i could afford it. Thats about the only way i think id ever get em since hasblo seems intent on keepin’ my 115 bucks and not giving me the product that i am fucking owed! __________________

06-24-2022, 06:48 AM	#28
firmpulse Join Date: Jan 2009 Location: TN Posts: 1,151	Quote: Originally Posted by GizmoTron McFarlane is an action figure company, it's all that they really make, and it all comes from like one factory. They're small but mighty. That's how it's easier for them, or should be, they don't have a million different things to worry about like Hasbro. But they still have had a lot of distribution issues over the past few years, although they've straightened it out and gotten a lot better. Dude you have no idea what you are talking about. At all. Believe it or not I'm actually friends with folk in the industry that DO. You're just arguing to argue and you do so with any post make I create. Last edited by firmpulse; 06-24-2022 at 06:53 AM..

06-24-2022, 08:12 PM	#30
GizmoTron Join Date: Sep 2015 Location: St. Joseph, MO Posts: 766	Quote: Originally Posted by firmpulse Dude you have no idea what you are talking about. At all. Believe it or not I'm actually friends with folk in the industry that DO. You're just arguing to argue and you do so with any post make I create. Any post you make? Dude, I don't know you or follow you and I don't really care to argue with you, but if you really think this "what have you done for me lately?"/"Grass is always greener" approach with this topic is fair and accurate and don't want me to question you or even to just have a discussion on it because it ruins the narrative, then have at it. Glad you have friends, though, I feel like I should be snarky and say "what is this? Grade school? So what?" But actually, sincerely, I'm happy for you. Last edited by GizmoTron; 06-24-2022 at 08:27 PM..

06-24-2022, 08:47 PM	#31
cowen Join Date: Mar 2022 Posts: 71	Wasn't this the same problem when people tried to order the latest G.I. Joe Classified figures through Hasbro Pulse last year and people threw a fit because the supply got sold out faster than clicking your mouse button? HasBLOW obviously didn't learn anything from that fiasco. Last edited by cowen; 06-24-2022 at 11:27 PM..

06-25-2022, 08:11 AM	#34
Dr Kain King of Nerdom Join Date: May 2012 Location: Englewood CO Posts: 9,760	Quote: Originally Posted by Comedian Just like the razor crest, Patrick came out and said we the fans, order to many so it would run late because of that. Of course it could be worse, look to the mattel creations crap He-man collectors are going through. What's happening there? All I know is Mattel Creations is a crock of shit for Monster High stuff. Every time they released something, my wife went to buy it but it was apparently sold out in minutes. I thought Creations was supposed to be their version of Kickstarter, so how could it sell out in a few minutes? __________________