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06-20-2022, 03:13 PM | #1 |
Overlord of Evil
Join Date: Nov 2008
Location: Lost Ruins.
Posts: 14,358
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Its coming up on 2+ weeks since imordered figs through that sale pulse had and i am STILL sans my power ranger 3 packs. They managed to mail an instock yellow 8nspace rangr but my april/mikey, raph/tommy and kendra/skorpina two packs, all of which were instock, are still undelivered and when i emailed these assbag fucktards all i got was typical cookie cutter, no real fucking information responses.
At this point id rather them just give me back my money but i cant even get these fuckers to even do that, let alone actually send me what they are supposed to. Really makes me wonder if they even are gonna send em at all. I swear trying to get shit should not be this goddamned hard. I hope my morph and mojo set dont get delayed or never shipped. Once i get those i am washing my hands of pulse. They are worse than matty collector.
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06-20-2022, 03:36 PM | #2 |
King of Nerdom
Join Date: May 2012
Location: Englewood CO
Posts: 10,915
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They just now mailed the other half of my order out today, so patience. This happens all of the time with these type of sales. Rightstuf does this all of the time.
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06-20-2022, 03:44 PM | #3 |
Join Date: Jun 2016
Location: Minnesota
Posts: 2,614
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Pulse is pretty awful. I've ended up cancelling every order I've put in, except for 2.
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06-20-2022, 04:09 PM | #4 |
Join Date: May 2022
Posts: 677
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This is why I’m glad I don’t use pulse.
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06-20-2022, 04:23 PM | #5 |
Overlord of Evil
Join Date: Nov 2008
Location: Lost Ruins.
Posts: 14,358
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Theres patience and theres wtf is up ya know? I mean more than two weks and not even a hey we hevnt forgotten about your shit email or something but not being able to get ANY info is just piss poor management on their part. Whats worse is i lost my green ranger shredder because just as i hit complete order i got hit with the out this item is outta stock bullshit. I even went back nd looked and it still showed it instock. They did better before when they were hasbro toyshop. As pulse they give mattycollector/digital river a run for their money in terms of pure and utter douchebaggery service.
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06-20-2022, 04:27 PM | #6 |
Overlord of Evil
Join Date: Nov 2008
Location: Lost Ruins.
Posts: 14,358
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I just have three never-instocks, i mean pre-orders, with em and as soon as they/if ever get filled im washing my hands of them.
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06-20-2022, 05:31 PM | #7 |
Join Date: Sep 2015
Location: St. Joseph, MO
Posts: 950
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Never had a problem with Pulse. But I didn't order anything from their sale, either. Doesn't surprise me they're a little backed up, though.
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06-20-2022, 05:37 PM | #8 |
Join Date: Jul 2016
Posts: 1,106
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FedEx told me I'd get my box on the 16th. It hasn't moved since the 15th & now delivery is pending.
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I'm almost clever! |
06-20-2022, 06:12 PM | #9 |
MarvelLegends/DCUniverse
Join Date: Feb 2013
Location: On the metaphysical plane of celestial BOOM BAP!
Posts: 5,883
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I got everything I ordered from the sale today.
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06-20-2022, 10:06 PM | #10 |
King of Nerdom
Join Date: May 2012
Location: Englewood CO
Posts: 10,915
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Quote:
Quote:
Quote:
Thank you for your recent order on HasbroPulse.com.
Due to the overwhelming success of Pulse Power Days Sales Event, shipping may be delayed. We apologize for any inconvenience and appreciate your patience! Thanks for being a fan! Hasbro Pulse
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06-22-2022, 12:24 PM | #11 |
Join Date: May 2021
Posts: 519
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Hasbro clearly wasn't ready for the high volume of orders from it's sell. Shudders to think what would happen if they permanently brought prices down.
Part of that is processing the sheer number of orders. The other is FedEx dropped the ball. The bulk of my order was delayed in Georgia. Finally got an update on Sunday and out for delivery today. It should be noted that most businesses do have a 3-5 business day policy before shipping. Personally playing the preorder game is a fools errand. No company really is the fastest and trying to be the first one to have it in the US is unrealistic unless you live right off a port. But back to this. Yeah the store wide sale brought in too many orders to be handled in a timely manner. That's always a likely scenario with smaller retailers. The narrative would be different for other days. |
06-22-2022, 12:46 PM | #12 |
Overlord of Evil
Join Date: Nov 2008
Location: Lost Ruins.
Posts: 14,358
|
Quote:
Hasbro clearly wasn't ready for the high volume of orders from it's sell. Shudders to think what would happen if they permanently brought prices down.
Part of that is processing the sheer number of orders. The other is FedEx dropped the ball. The bulk of my order was delayed in Georgia. Finally got an update on Sunday and out for delivery today. It should be noted that most businesses do have a 3-5 business day policy before shipping. Personally playing the preorder game is a fools errand. No company really is the fastest and trying to be the first one to have it in the US is unrealistic unless you live right off a port. But back to this. Yeah the store wide sale brought in too many orders to be handled in a timely manner. That's always a likely scenario with smaller retailers. The narrative would be different for other days.
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06-22-2022, 12:51 PM | #13 |
Join Date: May 2021
Posts: 519
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That's rough. I emailed them and got a response in under 24 hours. It was a cookie cutter response but it was a response. I'm assuming that your last email was made 48+ hours ago. Also assuming when you called, you never got anyone.
Still I'd subtract that first week, weekends, and the 19th from the count. But if they aren't responding, contact your bank. |
06-22-2022, 02:03 PM | #14 |
Overlord of Evil
Join Date: Nov 2008
Location: Lost Ruins.
Posts: 14,358
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Quote:
That's rough. I emailed them and got a response in under 24 hours. It was a cookie cutter response but it was a response. I'm assuming that your last email was made 48+ hours ago. Also assuming when you called, you never got anyone.
Still I'd subtract that first week, weekends, and the 19th from the count. But if they aren't responding, contact your bank.
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06-22-2022, 02:28 PM | #15 |
Join Date: Jan 2009
Location: TN
Posts: 2,008
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Hasbro has become utterly ridiculous. Take, Black Series for example (I ain't even gonna bring up Classified because that shit is so jacked up, do we really even need to talk about it. Just. FUCK.) less accessories and articulation while raising prices. Hasbro is still playing the "But but supply chain done be broked" card. Yet no other toy company seems to be having issues. Hell, McFarlane releases like 10 figures a week.
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06-22-2022, 07:48 PM | #16 |
Join Date: Sep 2015
Location: St. Joseph, MO
Posts: 950
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Quote:
Hasbro has become utterly ridiculous. Take, Black Series for example (I ain't even gonna bring up Classified because that shit is so jacked up, do we really even need to talk about it. Just. FUCK.) less accessories and articulation while raising prices. Hasbro is still playing the "But but supply chain done be broked" card. Yet no other toy company seems to be having issues. Hell, McFarlane releases like 10 figures a week.
But seriously it's probably easier for McFarlane since they are more specialized and have less products to move compared to Hasbro (or Mattel who also has had issues). |
06-22-2022, 08:02 PM | #17 |
The King of Asgard
Join Date: Sep 2019
Location: Asgard
Posts: 1,635
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Quote:
Hasbro has become utterly ridiculous. Take, Black Series for example (I ain't even gonna bring up Classified because that shit is so jacked up, do we really even need to talk about it. Just. FUCK.) less accessories and articulation while raising prices. Hasbro is still playing the "But but supply chain done be broked" card. Yet no other toy company seems to be having issues. Hell, McFarlane releases like 10 figures a week.
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06-22-2022, 10:37 PM | #18 |
King of Nerdom
Join Date: May 2012
Location: Englewood CO
Posts: 10,915
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Have you contacted them through the chat icon?
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06-23-2022, 12:52 PM | #19 |
Join Date: Jan 2009
Location: TN
Posts: 2,008
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Quote:
Hasbro is creating scarcity and in general absolutely fucking up the way lines are managed. And what is this "specialized" you speak of? What issues has Mattel had? Hot Wheels? Not according to my HW collector buddies. MOTU. Nope. WWE? nuh-uh. Jurassic World? Hell no. Pixar? Lightyear? Brother. I feel your pain. |
06-23-2022, 01:14 PM | #20 |
The King of Asgard
Join Date: Sep 2019
Location: Asgard
Posts: 1,635
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06-23-2022, 01:26 PM | #21 |
Join Date: Jan 2009
Location: TN
Posts: 2,008
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Quote:
Finding figures should not be so exhausting. |
06-23-2022, 01:31 PM | #22 |
The King of Asgard
Join Date: Sep 2019
Location: Asgard
Posts: 1,635
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I originally had Fett on pre-order with Gamestop back in December of last year everything was fine until a few months ago when their website kept acting up on my fett order telling me one of the cards wasn't working and I had to keep calling them to fix it. So I cancelled Fett from Gstop and bought him on Best buy.
I used my gamestop Gift Card to pre-order 85Doc Brown |
06-23-2022, 02:16 PM | #23 |
Overlord of Evil
Join Date: Nov 2008
Location: Lost Ruins.
Posts: 14,358
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I been gettin’ no help from hasblo about my order. I want my gotdamn figures i paid for.
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06-23-2022, 03:46 PM | #24 |
Join Date: Jul 2013
Location: Tucson, AZ
Posts: 4,525
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I'm wondering if you are having the same issue I had when I placed an order for Fenec and Hobo Fett when they had them in stock. They said shipped...but the tracking number showed no movement for well over 3 weeks. Then they suddenly, and without any warning, appeared on my doorstep...with an Australian Post shipping label. Apparently...my order was fulfilled from a warehouse overseas...
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06-23-2022, 04:17 PM | #25 |
Join Date: Sep 2015
Location: St. Joseph, MO
Posts: 950
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Quote:
Dude, no. Just, no. "Easier" does not play into it. DC wise, each figure McFarlane releases are mostly entirely unique sculpts. I'm primarily a Hasbro brands collector. Their lines are just where my interests fall. I collect very little in the way of anything else.
Hasbro is creating scarcity and in general absolutely fucking up the way lines are managed. And what is this "specialized" you speak of? Quote:
What issues has Mattel had? Hot Wheels? Not according to my HW collector buddies. MOTU. Nope. WWE? nuh-uh. Jurassic World? Hell no. Pixar? Lightyear?
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