[mbm1976]

Dear Hasbrotoyshop:
You have handled the release of comic con exclusives through your website very poorly and unprofessionally. You have had several years to practice so you can't act like you're brand new at this and were not able to prepare. I checked your website every hour since midnight for the comic con exclusives. When they finally became available I found that quantities were limited. That is understandable, but were they limited at the convention as well? If fans were allowed to purchase more than one Starscream at the convention, but were limited to just one online, that is not fair. Even if you did limit the purchase of this item to just one at the convention, that does not mean much because people go to these conventions with other people. They bring people with them to wait in long lines with them. And those other people also buy another item for them. So don't throw that excuse at me. When I did attempt to checkout I just got sent back to the cart page, only with a notice that Starscream was temporarily out of stock and please delete this item. Why can't you delete it? If your website could handle the traffic maybe I could have made it to checkout before it sold out. Unfortunately it took several minutes for each page to load, if it would at all. After removing the item I tried to checkout again, only to have the page not load at all. I tried again through another tab in internet explorer and I got an error page from you acting like I did something wrong. Really? I just threw a bunch of cookies into my computer right before checking out? Bullshit. Several minutes later I was able to get hasbrotoyshop.com to load again only to find my cart empty. I don't need your Marvel Legends Thor that badly. Why did you make that figure anyway? There is already a superior version of that figure by Marvel Select that has been available for over a year. And your Transformers exclusives sucked. Those toys are going to be available everywhere in a month so no big deal there. Oh Prime Prime has metallic paint? Well butter my balls and call me a circus lion! BIG DEAL. I'm not buying anything today because I'm not going to be hasbrotoyshop.com's bitch. And I will probably never buy anything from you again after today's experience. You act like you're doing a favor for fans and collectors by offering these items and but you're really just giving us a slap in the face. My choice of tone and language does not diminish the validity of the points I make. You knew these items would be in demand and yet you did not create nearly enough supply. You knew your website would experience high traffic and yet you did nothing to compensate for it. Shame on your company. You should know better.