[TVC15]

It seems like you should've cancelled your order a long time ago, since you've been dealing with this since October. Sure, customer service might've been horrible but you didn't have to keep dealing with it. You kind of left yourself open for it.

And in my experience, most people in customer service are not just rude to be rude. Considering this is a site dedicated to obsessive collectors, don't you think that there's a possibility you may have come off a little too strong and they just didn't resonate with your passion? I mean, these guys aren't paid a whole lot, and here you are telling them about something they probably have very little knowledge or care about.

I'd say that the length and anger projected off your post shows you may be indicative of how you generally act(entitled) without you realizing it.