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Hello everyone.

I recently made a purchase from Mattel online. I wanted to return it for a refund and emailed them before I received the package. They told me what I needed to do was to refuse the package from my postman. I was unable to do this as he left it on my porch without ringing the door bell. I proceeded to open the package and look at the items but of course did not open the actual figures. Anyway, I sealed everything back up and am wanting to get my money refunded.

Do I need to just go to the post office and pay return postage?

Can I run my mailman down and hand him the packages?

Do I need to do anything in particular to be sure I get my refund from Mattel?



If anyone has dealt with this before, advice would be appreciated.

thanks