[TomsToyChest]

Quote:

Originally Posted by Travis King

It's good to hear Urban Collector is cool about that because I was thinking about getting those 2 predators and the hound when I preorder the last 3 Lost Predators.



^I don't take credit for this in any way, but it's really useful for collectors. Wasn't sure if any one had seen it.

Actually, I've never seen that. Thanks for sharing it.

Well, the bad news continues. Classic Predator, it turns out, was incomplete. The plasma caster was there but one of his necklaces, the one with the animal skulls was not there. I checked the floor of my work area, the blister pack the figure came in and the shipping box to no avail.

So it seems I received 1 damaged figure and 1 incomplete figure. I didn't even want to get into the hound as who knows what may or may not have been wrong with that.

After making this discovery I called Urban Collector this afternoon and got someone on the phone. During the conversation I was told that the series 3 Predator assortment sold out as of yesterday; the offer of an even exchange for the damaged Elder Predator was premature and the representative apologized.

Seeing as someone made the mistake of offering me an even exchange for the damaged Elder when there were none left, I was offered the option of a full or partial refund. I told the representative I would think it over tonight and call them back tomorrow but after considering the bad luck I've had with this shipment I think it's best to take them up on the full refund offer as the representative felt this was the best and easiest option for all parties concerned.

If they keep to their word regarding the refund then I probably will order from Urban Collector again at some point. They have been communicative via e-mail thus far and seem to care about their customers.

It's too bad that NECA has not been communicative. Maybe that will change but I have my doubts at this point that I'll be hearing from them.