[Greg]

Quote:

Originally Posted by kylactus

What figure was it ? You may want to contact the manufacturer, I know hasbro is cool about this sort of thing. years ago when "removable helmet darth vader, from POTF was hard to find, i found one in a store packaged without a helmet, I wrote, yes it was that long ago, hasbro and asked if they could sell me a helmet or send me one as I already had bought the figure. They sent me a brand new darth, no return no questions, I've also herd other people have had good luck with Hasbro as well as lego and a few others.

The OP mentioned getting the figure from Gamestop, so I'm guessing it is a Walking Dead or Halo toy. I had some issues with broken Walking Dead figures back in October, and unfortunately McFarlane's policy is pretty much return it to the retailer. They didn't have any system for returns or replacements thru their company, unless you purchased from their web store.

My advice is to just bring the broken figure (with package) with receipt to Gamestop, and explain the situation. They should offer at least a store credit or exchange for a similar product.