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Thread: Play Arts Kai General Discussion Thread
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Old 04-21-2013, 06:48 PM   #84
TheLoudMaster
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Join Date: Nov 2008
Location: San Francisco
Posts: 437
Quote:
Originally Posted by Dark Hayabusa View Post
After a lot of looking and only finding a contact for problems with final fantasy online, I checked the box and found a general email,
goods-support@square-enix-shop.com.

-For America there's www.support.na.square-enix.combut I can't find a direct contact link, and I would be reluctant to sign up after they were hacked last year and took ages to fix the site. But you can try snail mail,
Square Enix Inc. Merchandising division, 999 N. Sepulveda Bldv, 3rd floor El Segundo, CA 90245

For Europe there's an email address, merchandise@square-enix-europe.com. and via post, square enix merchandising department, Wimbledon Bridge House, 1 Hartfield Road, Wimbledon, London, SW19 3RU

Bare in mind my info is from the box for Solid Snake, so with the way Squenix has been in free-fall lately, don't be surprised if either or both of those offices don't exist or are or no help
I wonder how good SE is at replacing things. I have yet again encountered a problem with one of my PAKs and would really freaking love a replacement part for it.
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