[orionpax636]

Quote:

Originally Posted by Aggroninja

Apparantly, the joint that connects the neck to the torso is not connected properly. I've removed the head part from the neck and have been trying to connect the neck back to the body, but to no avail. I can't really see what's going on when I try to connect it because it's in a recessed area, but it seems the little dog-bone shaped joint keeps moving to the side rather than getting forced into the joint.

Can you get the neck post out at all? If you can get it to at least hang out of the neck while holding the figure upside-down, I would dunk the neck and the exposed neck peg in hot water for a few minutes to see if it gets softer. If it softens, pull out the neck peg from the torso (be careful not to stretch it). Once it's out, reattach it to the head and then try to pop the head with the peg back in again.

I wish you guys luck with e-mailing SE. I tried it once to get my Chun replaced and got zero response. Ever since, I won't buy these unless I can get them from a retailer that accepts returns or can get me a replacement.

Shin's right on about the lateral shoulder hinges. Companies like NECA do them right (albeit with smaller scale figures), with the posts of the joint either being thick/heavy-duty or breakaway so they can be reattached. I'd say that they shouldn't even bother, but from how the Halo 4 figures turned out, they may have resolved it.