[trebleshot]

Because the extras they make for Day-Of-Sale are most likely based on if (and by how much) they go over their stated goal. "Customer Service" figures should already be factored into the goal as part of the overall budget required to produce that year's figures.

I'm curious if some of the figures we've seen for the first time at Powercon are because of MOTUC exceeding their goal(s) with CE.

(Hey, look at that. Back on topic!)