[PlayTime]

So I just had a chat for shitz & giggles, with Walmart customer service.
Unbelievable. Not only would they just say, "OK, we'll sell it to you for this price", but they said they cant price match ToyWiz!!!!111!! They are on the Walmart site selling shit but they cant price match! HA!

Quote:

Emilio O.: Thanks for chatting with Walmart.com! I’m Emilio O. and I’ll be assisting you today.
Emilio O.: Hello Sean
Emilio O.: How can I help you today ?
Sean : I was with another rep but we got cut off
Emilio O.: I am sorry for this inconvenience
Emilio O.: I will do my best to assist you
Sean : I'm having trouble with a Walmart exclusive. I've seen it in stores (currently out of stock) but I wanted to save time and order online. But it appears you aren't selling it, but another company ToyWiz is, but for double to store price.
Emilio O.: I am checking for http://www.walmart.com/ip/WWE-Basic-...rrior/48810300
Emilio O.: The item is listed in $29.99
Emilio O.: through Walmart.com
Sean : Correct, but not by Walmart, but by ToyWiz. I saw $19.98
Emilio O.: Yes I certainly understand your request
Sean : How come Walmart isnt selling it's own exclusive?
Emilio O.: so ToyWiz prices for $19.98?
Sean : No. Walmart (in store) was $19.98. They ran out before I could buy it so went online and see ToyWiz selling it for $29.99
Sean : I'm just trying to order it from Walmart but at the in store price
Emilio O.: Okay I will do my best to assist you
Emilio O.: I will transfer this chat session to our Price Match team
Emilio O.: Your request meets the necessary criteria
Emilio O.: Okay?
Emilio O.: It's been a pleasure assisting you.
Emilio O.: Are you still with me ?
Sean : Yep
Emilio O. has disconnected.
Dwight K.: Thanks for chatting with Walmart.com! I’m Dwight K. and I’ll be assisting you today.
Dwight K.: Thank you for holding. Please allow me a moment to read the above chat transcript, so I will be able to better assist you.
Sean : ok
Dwight K.: Thanks for holding.
Dwight K.: I have reviewed the transcrip
Sean : No problem
Dwight K.: I am unable to price match with toywiz.com.
Dwight K.: I apologize they are not an approved competitor. Is there anything else I can do?
Sean : Wait what ... then why do you guys have them on your site as a seller!?
Sean : This item is a Walmart only deal
Dwight K.: They may be a 3rd party vendor on our website. That doesn't mean we price match with them.
Dwight K.: You can check out the vendors we price match with online by searching price match.
Dwight K.: Is there anything else I may be able to help you with?
Sean : That's ridiculous. You have a 3d party company on your site selling your exclusive items and you cant price match?
Dwight K.: No, we can not
Dwight K.: You can review the price match policy online
Dwight K.: Is there anything else I can help you with?
Sean : Nope. I'll be doing my shopping with Target from now on. Thanks!
Dwight K.: It's been a pleasure assisting you. I am going to disconnect now. You may receive a brief email survey regarding your experience with me after you close this chat, and I would appreciate your feedback. Thank you for contacting Walmart.com and have a great day!
Dwight K. has disconnected.