[deecee4]

Yeah, I guess I don't get that kind of thinking. A cool character design speaks for itself and wanting a figure of them shouldn't have to hinge on whether they did cool stuff in a movie, comic, game,etc.
SW is filled with tertiary and peripheral characters that look cool and intriguing but, pretty much do jack shit. IG-88 and Bossk come to mind...both of them had a fraction of the screen time that Phasma had btw.

And as far as the Phasma character, I think people are confusing self preservation and over confidence with cowardice. She lowered the shields because she was being threatened and assumed the First Order was going to stop them anyway. Throughout that scene she was calm and collected...even making threats. Sure, not overtly badass but, not as pathetic as people make it out to be...personally, I would've liked that scene to play out with Han and Finn trying to take her down, she puts up a fight and gives them a hard time and THEN Chewie sucker punches her but whatever, whats done is done.