[Kirathis]

Quote:

Originally Posted by SymbiSpidey

So I got all happy since I was able to order 2 of the Hydra 2-packs from Toys R Us...or at least I thought, until TRU sent me an email telling me that they're unavailable.

Why are they so bad at fulfilling preorders?

Quote:

Originally Posted by Charliegone

Once again TRU screws me. Few days ago they had the Hydra soldiers up on TRU.com, put an order for 3 sets..today I get an email "sorry we screwed up they're not available..." Not the first time they've done it. >

I see I am not the only one to win the "TRU is Incapable of Fulfilling Pre-Orders Lottery". The sad part is they have to have at the very least a rough idea of how many cases they should be getting. If they have fulfillment issues from Hasbro then they need to take a conservative estimate of what they expect those to be and hard code a stock cap into their pre-ordering system that will not allow orders over that number until they can confirm actual stock. It's an exclusive and an army builder so it's not like they will have issues with another retailer getting their sales.
Shockingly difficult concept apparently...