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Quote:

Originally Posted by Comedian

No offense. But you kind of take the “ as long as I can find it, to hell with everyone else” approach. In my motuc Matty days we knew the more people that could obtain the offerings the better. It grew the line and gave us beasts, vehicles and playsets. We are in the same boat with the Star Wars vintage collection. Hasbro actually heard our cries and saw the sales and are now releasing cases of army builders for pre-order and expanding the line in 2021. Again do to the loud voices of collectors. You have to have a thick skin in this world, and listen to the thing that matters most. Money, ergo the paying customer.

There use to be a business creed that read.....

Rule 1. The customer is always right.

Rule 2. If the customer is wrong, see rule number 1.

No, I’m more of the “I see product every time I go to the store, I see product reasonably priced over time on eBay, so it’s available” approach. “Customer is always right” has always been BS. I’ve worked retail, wholesale, and manufacturing. Customer is often a paste-eating moron. Customer is often mocked, and the skill of sales is to make the paste-eating moron THINK he's getting a good deal. It's like gambling, the house always wins over time.

People seem to forget that companies work on projections and known quantities. When a company pitches an exclusive, they tell the store the costs, profits, and margin they’ll get. Contracts for exclusives are usually a set amount. “You buy 4K widgets, you sell them for $50, you make $15ea, we make $12ea”. They aren’t “leaving money on the table” because they already met their goal. A lot of the toy industry works that way. Even the big boys