[AlanThCollector]

While I agree wholeheartedly that people need to have patience, but there is such a thing as patience wearing thin and it's more than just a mere coincidence that the majority of people collecting NECA's TMNT line have had nothing but complaints. It's not to say that other companies don't have problems, they do, and it's not to say that some people even in this nightmare have had an incredibly smooth experience, but the fact remains that NECA has had a problem that at best they do a poor job of addressing or at worse seemingly don't address at all and somehow make worse.

NECA's current pinned tweet is one of the rare examples as of late where they are at least sympathizing with customers, which is how it should be done. And even though Randy is not the spokesperson or the owner of NECA, he is effectively the mouthpiece of the company so when you get his snarky responses it feels like it's coming from NECA directly not just Randy Director of Product Development. It's never a good look to respond this way especially when all you have to show for it is three arguably botched releases of products people want, but seemingly can't get.

I've done the Target runs, staked out Walmarts, wasted my hours before work, during my lunch break, and after work. I've bugged employees who looked at me crosseyed like I was the one who didn't know what I was talking about or that they've never heard of NECA, or that I was looking in the wrong section etc. I came up empty handed in nearly all of those experiences with a few exceptions. If I or the people in this thread or the people on NECA's twitter or Facebook pages were the only ones with these experiences, but the fact that remains no matter where you go wen you talk about NECA Turtles you get a lot of negativity and bad experiences period.

NECA will always be my favorite company, they have some of the best sculptors around, I have patience for days and whether or not I get them at the end of the day they are just toys and life will go on. I 'm sure in time enough people will get what they want without having to resort to drastic means, But at the end of the day NECA and I really should say Randy's response to this has been abysmal and at this point it i's more than just a valid criticism it's becoming more of a fact every day.

Here's to hoping they live up to their latest response.