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The NECA News Reveals and Chat Thread - Everything NECA
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11-23-2024, 10:10 AM
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399
flansered
Join Date: Dec 2017
Posts: 206
The best thing that I have seen coming out of this is all of the people talking about how bad NECA's customer service has been over the years, and now they're wanting help back from the buyers. You can't screw over people for years by ghosting people when they complain about shipping or manufacturing problems. I complained once that I opened a new figure from them and one of the joints was broken in the package. They told me that their articulated figure was not intended to be removed from the package and posed, which if that was the case then they should have just made unarticulated statues and not figures.
For years I have wanted figures of Christopher Lee and Peter Cushing from the Hammer Dracula movies. But seeing how they have handled this it makes me reconsider giving them any more of my money. I kind of hope that they do follow through with charging the people for the second sets just to see the legal shitstorm that they would put themselves into. Doing that and the legal costs that they would incur would probably be more than if they just did the right thing and do another production run to fix the mistake that they made.
flansered
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