If it said two on order, it means two items. Not cases.

It usually does take about a week or so to get them in. Of course, the associate can order them, but they wont process until the warehouse gets them. So it could take longer, and it probably will.

New items like these will automatically order themselves at first. Like you said, they have not hit retail yet, so I'm sure the system will show that zero will be coming in, but as it gets closer to release then it will show that 2 are ordered and then coming in.

The associate could also be saying that he will "order" some, just to get you off his back. The department manager is the only one who can order items. Maybe that's who you talked to, or maybe it wasn't. Shady people those Wal-Mart peeps...