[Marv0850]

Quote:

Originally Posted by proteus

So its exactly as it says,i picked up juggernaut from a local toyshop,got him home ripped open the packaging.......and BLAM!!! Instead of a left forearm/fist mine has a right forearm/fist,has anyone else come upon this factory f**k up?? What should my next step be?? Now he's been opened can i return him to the store?? Should i contact hasbro customer service,maybe they will give me a corrected one for free?? Whats your advice guys???

This is no problem at all, just send hasbro a calm detailed email outlining your dilema and they will send you a new juggs at no charge. I purchased a Kitty P. figure from Smalljoes.com only to find out that the left arm was out of its socket by a bit and the plastic on the pin a bit warped, I shot hasbro an email detailing this problem and letting them know that I spend quite a bit of money on these figures.

Within a week I had a response apologizing for the mistake and letting me know to expect a brand new kitty p in the mail.