Integration

hrothgars · 10-03-2011, 03:16 PM

The guys at my local USPS Store are really awesome. They sometimes don't charge me for packing materials when I come in with something I didn't have a box for.

I think at the USPS (as with many work places) it has a lot to do with the culture. At PO's where the same a-hole employees have been allowed to treat customers however they please for years and years, that kind of attitude becomes pervasive.

I have a really awesome PO in a tiny town next to my work where they have only 3 employees and the front line staff couldn't be more polite and engaging. I sometimes bury them in parcels and spend 20 minutes at the counter and they still treat me like a valued customer.

The larger post office in the town where I work is the complete opposite. Tellers interact with me like I am interrupting their day. Then they talk to each other when they need to be paying attention to their jobs. I stopped going there when I found the new place.

10-03-2011, 03:16 PM	#11
hrothgars Join Date: Apr 2011 Location: Chicago, IL Posts: 842	The guys at my local USPS Store are really awesome. They sometimes don't charge me for packing materials when I come in with something I didn't have a box for. I think at the USPS (as with many work places) it has a lot to do with the culture. At PO's where the same a-hole employees have been allowed to treat customers however they please for years and years, that kind of attitude becomes pervasive. I have a really awesome PO in a tiny town next to my work where they have only 3 employees and the front line staff couldn't be more polite and engaging. I sometimes bury them in parcels and spend 20 minutes at the counter and they still treat me like a valued customer. The larger post office in the town where I work is the complete opposite. Tellers interact with me like I am interrupting their day. Then they talk to each other when they need to be paying attention to their jobs. I stopped going there when I found the new place. __________________