Integration

Jason Abbadon · 10-04-2011, 10:06 PM

Quote:

Originally Posted by Tiberius

Curious, Jason and Ludo. How could it of been returned anyways if they think it has been "opened". I think the pissed off part of the story is that customer service hag opened it and ruined any chance of returning it. Remember, it had to been returned for this to even happen in the first place.

Well, the Customer Service woman should not have opened it herself- she should have got her manager to look at it since she obvioulsy saw something suspicous- or that store had other complaints about SW stuff being swapped out and were watching for the person returning such a thing.

place yourself in her shoes- someone is swapping toys and you're getting legit customers that go home, give Legos to their kids and "Happy Birthday, Timmy!" you get a load of crap!
So they look for people returning Legos- see a DFD (that shady character) come in with a box that must have somehow looked fishy (since it was obviously opened at some point before our Arker pal got it) and she checks the contents only to find a bunch of crap.

She was pretty reserved not to put blame on Doggie- though you can bet her impression of him is "I BUSTED that creep!" She's probabably told all the other employees about DFD by now- as in "You wont believe this asshole I had to deal with tonight!"

I agree with the other poster that said to go to the corperate level- that's the best bet for resolution in your favor.
That manager HAS to stick to his guns or look like a spineless ass in front of his employee...and it's not like Target is the best job in the world to begin with.
And Customer service has to be the worst part of the store to possibly be assigned to.
They spend all day dealing with scammers.

10-04-2011, 10:06 PM	#22
Jason Abbadon Join Date: Jan 2011 Location: Fort Lauderdale, Florida Posts: 5,490	Quote: Originally Posted by Tiberius Curious, Jason and Ludo. How could it of been returned anyways if they think it has been "opened". I think the pissed off part of the story is that customer service hag opened it and ruined any chance of returning it. Remember, it had to been returned for this to even happen in the first place. Well, the Customer Service woman should not have opened it herself- she should have got her manager to look at it since she obvioulsy saw something suspicous- or that store had other complaints about SW stuff being swapped out and were watching for the person returning such a thing. place yourself in her shoes- someone is swapping toys and you're getting legit customers that go home, give Legos to their kids and "Happy Birthday, Timmy!" you get a load of crap! So they look for people returning Legos- see a DFD (that shady character) come in with a box that must have somehow looked fishy (since it was obviously opened at some point before our Arker pal got it) and she checks the contents only to find a bunch of crap. She was pretty reserved not to put blame on Doggie- though you can bet her impression of him is "I BUSTED that creep!" She's probabably told all the other employees about DFD by now- as in "You wont believe this asshole I had to deal with tonight!" I agree with the other poster that said to go to the corperate level- that's the best bet for resolution in your favor. That manager HAS to stick to his guns or look like a spineless ass in front of his employee...and it's not like Target is the best job in the world to begin with. And Customer service has to be the worst part of the store to possibly be assigned to. They spend all day dealing with scammers. Last edited by Jason Abbadon; 10-04-2011 at 10:10 PM..