[Tiberius]

Quote:

Originally Posted by Jason Abbadon

Well, the Customer Service woman should not have opened it herself- she should have got her manager to look at it since she obvioulsy saw something suspicous- or that store had other complaints about SW stuff being swapped out and were watching for the person returning such a thing.

place yourself in her shoes- someone is swapping toys and you're getting legit customers that go home, give Legos to their kids and "Happy Birthday, Timmy!" you get a load of crap!
So they look for people returning Legos- see a guy come in with a box that must have somehow looked fishy (since it was obviously opened at some point before our Arker pal got it) and she checks the contents only to find a bunch of crap.

She was pretty reserved not to put blame on Doggie- though you can bet her impression of him is "I BUSTED that creep!"

I agree with the other post that said to go to the corperate level- that's the best bet for resolution in your favor. That manager HAS to stick to his guns or look like an ass in front of his employee...and it's not like target is the best job in the world to begin with.
And Customer service has to be the worst part of the store to possibly be assigned to.
They spend all day dealing with scammers.

Ah, good answer good sir. It is just a terrible that this happens at all. It was still Targets fault though for accepting the already returned one already. I think they need X-rays. Yea, lets get some airport security in Target, STAT.