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Thread: Toys R Us tricks?
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Old 10-07-2011, 01:33 PM   #38
Peteparker
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Join Date: Oct 2011
Location: Albuquerque, NM
Posts: 2,220
Quote:
Originally Posted by trebleshot View Post
I would normally agree, but if the store states in the advertisement "no rainchecks" and/or "while supplies last" as part of the sale conditions, then the consumer has no ground to stand on. Always read the fine print, or so I have learned.

Regardless, in this particular case the OP bought the remaining stock they had, took advantage of the sale AND asked for a raincheck for a future purchase, since now they didn't have anymore left.

You can't expect a store to give you a raincheck when you already got the sale price that same day. A raincheck is for when there is no remaining stock of the sale item before you walk in the store. At that point, you're attempting to game the system and by no means an innocent consumer tricked by a greedy, underhanded retailer.
Those are both very good points. I certainly was not expecting them to honor both, but at least honor one. As collector's toys, I shouldn't be tied to only what they have in the store at the time of the sale, especially if they haven't restocked in more than a month.

Maybe I'm too used to 'above average' customer service.
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