[Optimus Vader]

Quote:

Originally Posted by KjK

I got mine today and the boxes were smashed. Not from USPS, because the shipping box is completely fine. They were obviously all beat up before they were packaged up to be sent. Sooo disappointed! Has this ever happened to anyone else? Will HTS take them back. It's sold out on the site again so I would doubt they even have any replacements. I haven't opened them yet to see what the cards are like. My collection is mostly loose but I only interested in it carded. Arrgh!

Quote:

Originally Posted by ksteve08

Did anybody recieve these completly damaged.I got mine and the box they came in was in great shape, opened it up all excited and both i got were damaged.Then opened the worst one thinking maybe the card inside was okay but it was damaged as well. The bottom of the card was crushed. Very dissappointed, not sure if i should contact HTS or not to complain. Has anyone ever done this?

HTS doesn't have the best reputation as far as packaging goes. I'm not sure if this was the case for you, but I've received packages from them where my items were just tossed in a giant box with hardly any stuffing, so they just bang all around in the box.. nothing to do with USPS. However, I was pleasantly surprised by my SDCC shipment of a Sentinel and Legends Thor. I thought for sure that those packages would be all screwed up, but they for some reason they packed the shit out of my package. I'm not sure if I lucked out with a thorough warehouse guy, or if Hasbro gets on their staff about the Comic Con Exclusives, which would make sense.

They will take the package back and refund you, but I doubt they'll offer a replacement unless they kept a reserve (which is very possible).