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Thread: wbcollect
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Old 11-24-2011, 10:46 PM   #17
bigrobotallig8r
Join Date: Nov 2011
Posts: 11
As a seller on ebay I definitely notice that, and I can see why a lot of sellers in the US refuse to ship internationally. Ive refunded my fair share of packages in my time, and ones where it has really felt unjust because I'm going through the motions with the refund process...with the postal reciept has been sitting beside my laptop.

Its frustrating, I imagine there are more than a few people out there who will claim non reciept of an item dishonestly.

This is not me

Heck Ive even had stuff turn up 2 months after the fact, after Ive been refunded, at whch point I contact the seller and send payment.

Wen you ask when is enough enough? my answer would be 'When its resolved" which is how I run my seller side of things. Does it suck? yes it absolutely does, and one can feel really ripped off sometimes when they hit that refund button. I believe though that it is part of maintaining a good business sense, or good karma if you will.

In my case I didnt get an "enough is enough" you just ceased communication with me, thus prompting me to contact the BBB after 3 emails sent to you over few weeks that went without reply. I don't know what more I could do at that point in time.

Heck even if you'd sent scanned copies of the postal reciepts to me and said "look this sucks for us both can we agree on a refund for 1/2 the amount paid" that wouldve been more towards an acceptable resolution rather than dropping all communication.

I sympathize with sellers who go through this, I once had to refund a Transformers S.T.A.R.S base to the tune of $400, however ignoring the situation and the buyer isnt a professional solution no matter how frustrated one may be.

Please work at resolving this with me,
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