[Snowflakian]

FAO was dying pretty slowly, but then again that's what happens when you attempt to be a high society toy store and price gouge.

And then being bought by another crap toy company that price gouges, well now it won't be long before TRU completely stops carrying toys in favor of this market crap.
It's bad enough damn near none of the employees they hire locally even knows the difference between Power Rangers, Ben 10, or Transformers.

I don't know, maybe I'd be more supportive if their alleged toy experts, actually knew jack shit about toys instead of the typical 'next truck' spiel they give. I've even tested this before, tell them a figure you know isn't made anymore, and watch what they say. Ben 10 figures especially are good for that if you use the ones before alien force to ask about. It's pretty damn funny to hear the responses. 'Oh you want vilgax? He'll be in on one of the cases soon! Probably next week! Come back or call then!'

Is it too much to ask that people who sell products, actually know things about their product? Cause IMHO, toys r us isn't far behind on the others, and it's rightfully so as much as we don't want them to go. They are driving themselves into the ground.

And with all this bitching and moaning of no shelf space for all these new lines, what do they do? They reduce even MORE, by alotting an entire massive section to R Market goods. That aren't even toys, or baby apparel, etc.

As you can tell I'm pretty fed up with dealing with Toys R Us.
And don't even get me started at how unhelpful their managers even are. I've personally watched them lecture employees for giving good customer service in front of customers, just to turn around and ask that customer if they need help. At that point it's pretty much, yeah not from you, and if you ask the employee who got lectured for giving good service, will they still give good? And if they do, are you going to be the cause of them getting lectured again? Isn't good customer service supposed to get a Pin or something? Not lectured like they did something wrong because the customer is happy and praising them?

As far as I'm concerned, Toys R Us is run by greedy pain in the ass uppity A-Holes who don't give a rats ass about the consumer, just their money. And if it wasn't for exclusives, I wouldn't even shop there. As far as I'm concerned, I want them to go out of business for their crap business ethics they use locally, but alas, they'll probably get a bail out citing the economy, when it's really their own damn fault for hiring and promoting employees who don't know wtf they are doing.

9 times out of 10 target has what I want
8 times out of 10 Walmart does.
Once toys R us did, but the manager was such a pain I put it back and went to target.
and another time, I was told MU was being put on the shelf the next morning, went in to buy some since it was a fresh case and was told they sold out. I got there right as it opened, had them check the numbers, they had two cases, oh wait the system is off, all 48 figures aren't really there or so I was told. So that store wasted two hours of my time, just to tell me 48 figures just walked off because of their incompetence. And that was a manager who tried to rationalize how two cases just up and walked off. None of the employees even knew what the line looked like.

Oh and christmas time is fun, everything in their ads, unless they have a map in their pocket for 'green' friday they don't even know where anything is. Let alone on a normal sales day, you're better off just hunting yourself, cause they're no help. And if they try to ask anyone else who may know on the walkies? They don't even get a response. Whatever happened to caring about repeat business and customer satisfaction?

Screw Toys R Us. Let walmart and target kill em. They deserve it. It's a sad sad day, when you can walk into walmart or target over toys r us, ask about a figure, and they take you right to it. Whereas at toys R Us they just stare at you blankly like "what's that?"

(I used to shop TRU pretty regularly to build my armory, now I refuse after everything I've seen from visiting it multiple times in a week. Hell, I rather pay the BBTS price gouging over shopping at TRU now.)