[trebleshot]

The number one rule in retail is "The Customer is Always Right." Negative feedback is always much worse than positive feedback. If you have a good experience at a store, you might tell one or two people. If it's a bad experience, you might tell 10 people or more.

Or, you know, post it on a website, or something.

Quote:

Originally Posted by Spacemafia

This is why you can't legally resell your DVD's or
software. This is why opened DVD's, CD's, software, etc can't be sold
on ebay.

I beg to differ:
Star Wars Episode IV A New Hope 4 (DVD) Digitally remastered and original discs (024543263739) | eBay

You can also find them on Amazon and a host of other sites. It is not illegal sell opened media. The return policies regarding electronic media at retail chains are in place to protect new media from piracy and to prevent the loss of profits from said piracy.

Quote:

Originally Posted by Spacemafia

What does this have to do with unopened Merch????

You stated that once opened, that piece of media cannot be legally re-sold to anyone and that is why retailers will not accept any returned media once opened. You also stated that it is the same reason Ebay will not allow anyone to sell used DVDs, etc. I have proven that the latter statement is false.

The fact that any store can sell items as used means that they can re-sell items once opened, which is in direct contrast to what you stated.

Retailers won't accept the return due to potential piracy issues and because they would lose money. If they accepted your return, they would have to refund you the full amount. But since they can't sell the item as new anymore, they would have to sell it at a discount for someone else to buy an opened (or "used") copy. The difference between the retail price and the opened price is the amount they would lose.

However, in Classified's defence, that amount is insignificant to the amount of money they lost due by losing him as a customer.