[TomsToyChest]

Quote:

Originally Posted by CLASSIFIED

Were you 15 and a stock boy at K-Mart?

Not exactly, but I did have a somewhat similar job. I worked in a movie theater and both kids and teachers would ask me what my opinions were on movies that were playing at that time. We also had to prep food and drink, run the cash register and clean up after the theater closed for the evening.

I never once showed up to a job just to collect a paycheck. Every job I've had I've done to the best of my ability, even if the workplace was less than desirable to work at.

Quote:

Originally Posted by BlackMagnus

I completely agree with this statement. I worked in retail for 3 years 10 years ago and WOW, the level of customer service is really fell off. I would love seeing a customers face when I could find exactly what they were looking for and knew what I was selling them, that was part of the reason I worn so many hats in that store.

Anyway, one of the policies I can remember was the one on opened media. Even exchange for the same EXACT product. No gift card, no refund, nada. I had plenty of people get pissed when they tried this and I told them that. Otherwise, their return policy otherwise was pretty lax.

I don't believe the policy has changed in any store but, I could be wrong. It is what it is.

Same here. And you know you're appreciated when the same people come back to the store you work at and ask for you to get your input on whatever product is sold in the store.

I agree that the level of customer service has fallen off in recent years at brick-and-mortar stores. And it's gotten to the point that it's pretty pathetic in my opinion.

From what I've observed the opened media policy is still the same. However, there are some exceptions that do occur as I've previously mentioned.