[DogFashionDisco]

That really sucks dude. It sounds like they have no idea what they're doing.

Quote:

Originally Posted by thechris

QUESTION: When is MattyCollector going to get a WORKING website and customer service team?? In January, I noticed that my credit cards were expiring soon so I changed them to an updated one over the phone and told them that I needed these attached to my subscriptions. I ALSO did this online via their website as per their instructions over the phone. It was verified that this was done. Fast forward to today. I get an e-mail from Matty that my Club Lion Force figure didn't ship because my card was declined because they used my OLD credit card. Furious, I called Matty and they tell me that it was "fixed" but it will be delayed by two days when their "automated" system tries again. This is so stupid. They told me that they have also updated my Club Infinite Earths subscription with the new card and that I shouldn't run into this problem again but I DOUBT that's been done. If my order for Jay Garrick is FURTHER delayed after they already bumped him to May, I will GO NUTS.