Integration

Snailbot · 05-12-2012, 10:57 PM

Quote:

Originally Posted by Jason Abbadon

Well, look at the atmosphere for Target employees vs. TRU-
Targets are well lit, cleaner, staffed and are generally just nicer looking.

When the company says "we dont give a fuck about the employees" that translates directly to "employees dont give a fuck about the customers or company's sales" .
I've seen that kind of top-down morale killing many times- eventually it leads to high turn-over of employees, high employee theft rates, poor staffing (as people call out a lot), piss poor customer service and the eventual bankruptcy of a company-
Just look at Kay Bee Toys and K-Mart- the exact models right there.

I used to work at TRU and you pretty much nailed it on the head. I'm not saying they're all bad but mine was. Is there a scalper behind the scenes there, maybe, but it's most likely bad service. It's no wonder their locations are few/far between and dwindling.

05-12-2012, 10:57 PM	#22469
Snailbot And How! Join Date: Feb 2012 Location: Seattle! Posts: 695	Quote: Originally Posted by Jason Abbadon Well, look at the atmosphere for Target employees vs. TRU- Targets are well lit, cleaner, staffed and are generally just nicer looking. When the company says "we dont give a fuck about the employees" that translates directly to "employees dont give a fuck about the customers or company's sales" . I've seen that kind of top-down morale killing many times- eventually it leads to high turn-over of employees, high employee theft rates, poor staffing (as people call out a lot), piss poor customer service and the eventual bankruptcy of a company- Just look at Kay Bee Toys and K-Mart- the exact models right there. I used to work at TRU and you pretty much nailed it on the head. I'm not saying they're all bad but mine was. Is there a scalper behind the scenes there, maybe, but it's most likely bad service. It's no wonder their locations are few/far between and dwindling. __________________