[Snowflakian]

Quote:

Originally Posted by Snailbot

If that happened to me, I would document it (pictures, maybe even video) then I would call Hasbro/HTS. I've read that HTS is owned by Hasbro and I've read that it's not. I would take my chances with HTS first because they have stock and (hopefully) knowledgeable people who can connect you with the right people. It's possible that when they see your pics of the damage, they'll do the right thing. What sucks beyond the fact that you have to deal with this is you may be paying shipping.

This about sums it up.
I haven't dealt with HTS before, but every store I've dealt with on things like this was happy to help to keep you as a valued customer.