[Trainwreck]

Response from Hasbro:

Quote:

Thank you for contacting Hasbro in regards to your Super Helicarrier. I will be happy to help you.

I am sorry to learn that the box for the product was not in the condition you would like.

Hasbro does not guarantee the packaging of a product, we only guarantee the product itself. It the item was damaged, then we would be happy to exchange the item for a replacement.

This was an exclusive item sold at Comic Con, unfortunately we could not be sure that the shipping box was not damaged in the transportation to the event. Again I do apologize that the box is damaged.

I am sorry that we can not replacement the item for you, as it is not damaged.

; ;