[Morzilla]

Quote:

Originally Posted by ToyAddict

Probably not normal. . .likely someone bought some toys at Target that they wanted and tried, successfully, to return toys that look alike that they didn't want. It should have not come up when they scanned it at customer service, but with the right person behind the counter they can override it.

We do get a lot of people trying to return items from other stores into ours. At best it's because the person(s) didn't have a receipt and then made the return with just their driver license, although the returned money would have been a lot less than what the original price was.

Now, if we're talking exclusives, then that's odd, such items would not show in our systems, therefore it might have been returns approved by management and placed back in stock.....Has anyone tried purchasing these exclusives?
If so you might get lucky, why? well if it doesn't ring up we'll obligated to look for the price, this means that if the Guest wants the item we will do the best we can to get some one to get the price off the isle/shelve/peg, 9 out 10 times we never get some one to come up and help so we then ask the guest if they saw the price, if management thinks the price adequate to the items then we will give it to you for that price.