Integration

Snowflakian · 02-11-2010, 05:26 PM

So I decided to check again today...

One store had them, but were sold out of the ones I wanted. So I went to the next store which had a lower store number to see if they had them, this is where the trouble started...
Toys R Us Store number 9516
They had 2 people in the entire store. The lady I spoke was some elderly lady with a bad red dye job and glasses claiming to be a manager, her name was Jan. First she lied to me flat out about the marvel universe figures, saying they didn't carry them when they were right behind her. When I asked about Ironman 2 she said "what's out is what we have" didn't even bother to check the back. When I asked her about the street date, she came up with a new round of lies, saying they can't stock them till they are told, and local stores have gotten in trouble for this. (Untrue, as the other stores just stocked them today as I talked to their managers.) Then she continued on bad mouthing the other stores and employees. I have to say I've never left a store more pissed off than I have today. How do people like this stay employed? At the very least, she should have just gone in the back and acted like she checked instead of making new excuses everytime I poked a hole in her lies. Already filed a store complaint against her at the customer line, let's see if that actually gets anything fixed. So if you're in missouri, this is the south county store. If you get her trying to help you, ask for a different employee. Anyone is better than her, she'll never find what you need, and probably lie about it too.

If it wasn't for the other stores I talked to today, I'd be about read to swear off toys r us entirely. Seriously how do such liars stay employed?

02-11-2010, 05:26 PM	#57
Snowflakian Illyria's New Qwa'ha Xahn Join Date: Feb 2009 Location: In the clouds. Posts: 4,120	So I decided to check again today... One store had them, but were sold out of the ones I wanted. So I went to the next store which had a lower store number to see if they had them, this is where the trouble started... Toys R Us Store number 9516 They had 2 people in the entire store. The lady I spoke was some elderly lady with a bad red dye job and glasses claiming to be a manager, her name was Jan. First she lied to me flat out about the marvel universe figures, saying they didn't carry them when they were right behind her. When I asked about Ironman 2 she said "what's out is what we have" didn't even bother to check the back. When I asked her about the street date, she came up with a new round of lies, saying they can't stock them till they are told, and local stores have gotten in trouble for this. (Untrue, as the other stores just stocked them today as I talked to their managers.) Then she continued on bad mouthing the other stores and employees. I have to say I've never left a store more pissed off than I have today. How do people like this stay employed? At the very least, she should have just gone in the back and acted like she checked instead of making new excuses everytime I poked a hole in her lies. Already filed a store complaint against her at the customer line, let's see if that actually gets anything fixed. So if you're in missouri, this is the south county store. If you get her trying to help you, ask for a different employee. Anyone is better than her, she'll never find what you need, and probably lie about it too. If it wasn't for the other stores I talked to today, I'd be about read to swear off toys r us entirely. Seriously how do such liars stay employed? __________________ Last edited by Snowflakian; 02-11-2010 at 08:19 PM..