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Thread: X-force archangel coming soon 3.75
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Old 04-12-2013, 09:33 AM   #15
DogFashionDisco
Life Between the Panels
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Join Date: Apr 2011
Location: Midwest
Posts: 3,900
I just had this little back and forth with HTS, it starts at the bottom:

Out of curiosity, how is it productive from a business standpoint to withhold release date information? It sounds like your company is just trying to drive up the amount of traffic your site gets.

Sent from my iPhone

On Apr 12, 2013, at 10:48 AM, "Customer Service Hasbro Toy Shop" <CustomerService@HasbroToyShop.com> wrote:

> Hello,
>
> The answer is the same for either situation, regardless of if the item has previously been in stock or has yet to be stocked on our site. We will never provide any dates regarding the availability of our items. Additionally, we do not offer any type of notification system that will let you know when the item becomes available.
>
>
>
> We greatly appreciate your business. If you have additional questions, please visit our website, Games, Toys, Action Figures, Collectibles, and Gifts - HasbroToyShop.com, or contact our Customer Service Center via e-mail at CustomerService@HasbroToyShop.com or phone at 1-800-408-0052. (8 AM - 8 PM EST, Monday - Friday)
>
>
>
> Sincerely yours,
>
> Amanda
>
> Hasbrotoyshop.com Customer Service
>
> <image001.gif>
>
>
>
> From: ME
> Sent: Friday, April 12, 2013 11:40 AM
> To: Customer Service Hasbro Toy Shop
> Subject: Re: Item #:56965 Marvel Universe Victor Von Doom Figure release date/time? (Thread: 2-1263280)
>
>
>
> It is just listed as "coming soon", so I'm trying to find out when it will be made available for the first time, not when it will be restocked.
>
> Sent from my iPhone
>
>
> On Apr 12, 2013, at 10:02 AM, "Customer Service Hasbro Toy Shop" <CustomerService@HasbroToyShop.com> wrote:
>
> Hello,
>
> Thank you for your email. We apologize, but we do not provide ETA dates on our out of stock items. As long as the item is still pictured on our site we do plan to get more stock in. If the item is no longer pictured, it is discontinued. Please check our website as often as you can to check for stock to reappear. Stock can replenish at any time of day and sporadically throughout the month. Thank you for shopping with HasbroToyShop.
>
>
>
> We greatly appreciate your business. If you have additional questions, please visit our website, Games, Toys, Action Figures, Collectibles, and Gifts - HasbroToyShop.com, or contact our Customer Service Center via e-mail at CustomerService@HasbroToyShop.com or phone at 1-800-408-0052. (8 AM - 8 PM EST, Monday - Friday)
>
>
>
> Sincerely yours,
>
> Amanda
>
> Hasbrotoyshop.com Customer Service
>
> <image001.gif>
>
>
>
> From: ME
> Sent: Friday, April 12, 2013 6:40 AM
> To: CustomerService@HasbroToyShop.com
> Subject: Item #:56965 Marvel Universe Victor Von Doom Figure release date/time? (Thread: 2-1263280)
>
>
>
> Hello, I would like to know when Item #:56965 Marvel Universe Victor Von Doom Figure will be up for sale on your site? Please be as specific as possible, since I know that it can be rather difficult to make purchases on high demand items once they are up for sale.
>
>
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