[Trivial Psychic]

I applaud that Hasbro is willing to help, although that has to be pretty stressful that they aren't able to give you a straight answer as to whether or not they can actually help you.

Hopefully you will be able to track a loose one down somewhere, since I imagine that you already have Groot built if you have Rocket. Worst case scenario, they aren't able to replace your Rocket figure, but they send you another legends figure that would at the very least help offset the cost of getting a proper replacement. I would send off the little guy, and keep another eye on loose auctions or trades from other Arkers. Even if you end up getting another figure, and the replacement arrives with another Rocket, at least you will have a spare in case of any other accidents. In any case, I hope for the best!