[HISSTANK]

Originally posted by: Sergeant Major @ Hisstank.com

Quote:

Our good friend Marauder John stopped by to advise us all of a Quality Control issue that the team at Marauder Inc have come across while getting their highly anticipated Marauder Task Force figures ready for shipment. Here's the scoop -

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Hey Folks,
Here is the update we just posted on Kickstarter. It has been a DARK day at the Marauder Offices....

Dear MTF Supporters,

Our goal was to have all orders arrive or ship before Christmas, but that is no longer possible. While packing the orders we found some structural issues with the figures. Issues that are not easy to detect, but appear to be widespread throughout the figures. We worked with the factory engineers to solve the problems and the only sure solution is to REPLACE all the figures. Consequently, we won’t be able to ship any orders for several weeks while we wait for the replacement figures to arrive.

Needless to say, we are absolutely devastated. To be on the home stretch and have this happen at the last moment is beyond anything we could have imagined. Our time table and plans were right on target, and we have kept you all updated all along the way…but this unforeseen problem took us by surprise. The only bright spot is we discovered the issues BEFORE the orders shipped.

We apologize for this delay, will keep continue to keep you updated as we go forward and hope to regain your support by quickly solving the problem & shipping your orders.

Sincerely,

MJ & the entire Marauder team

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Disappointing? Sure. That said though, the level of Customer Service that John and the Gun Running team have provided throughout this entire project has been absolutely stellar. How many times have you received a figure from another company and that figure had QC issues? Thankfully, that's one scenario that we'll hopefully never encounter, thanks to John and the Gang!

So on that note, join us after the break to catch up on discussion already in progress!... [Read More]

Read More: Marauder Task Force Action Figure Shipment Delay @ G.I. Joe - HissTank.com.