[Trivial Psychic]

Quote:

Originally Posted by Falconhood

WHAT??? WHEN DID THIS COME OUT?!?!?! MUST HAVE!!!!

Falconhood, the Kre-o Terror Drome set was released near the beginning to mid November, as TRU was just starting to mark down their Kre-o sets. I think the release was exclusive to online, as I did not find it any local stores, and none of the stores that I went to asking about seemed to even know what it was. Heck, I didn't even know it had released until I saw a review on it on the General's Joes website a few weeks ago...

G.I. Joe Kre-O: Cobra Terror Drome

Quote:

Originally Posted by TomsToyChest

I wholeheartedly disagree with your statement that NECA does more than most companies to fix and replace problems. If the problems I mentioned previously had been limited to one or maybe even two waves of Predator figures then maybe that statement would hold more weight. On the past 10 waves of Predator figures, including the exclusives like you’ll find at TRU or SDCC, I have either run into or at the very least heard about the same problems on a consistent basis. And as previously mentioned, there have been well-documented QC problems with their other figure lines as well. That shows me that Randy and the rest of the NECA crew don't really give a damn about the QC of their figures because they've had more than ample opportunity to fix the problem and have done nothing.

While I love NECA for it's own reasons (mostly because I love many of the franchises it holds, in particular Friday the 13th and Robocop...) I have to take Tom's stance on this argument, especially after tonight, where I noticed that as I was taking a figure out of the clam shell, before I could even remove the twist tie holding it it's plastic housing, it was already broken.

Guess what line? Pacific Rim....AGAIN.

It appears that the shoulder joint on Tacit Ronin's was already broken, or broke during the removal of the figure from the plastic bedding molded around it, thanks to a faulty plastic pin holding the joint together. This really pisses me off, because they have had several waves already to get the problems corrected with the fragile plastics being used, especially on the joints, and once again, NECA has failed miserably to do anything about it. This is also the FOURTH major QC issue (I'm not bitching about paint apps here...) that I've had over FIVE figures...(all of them Jaegers.)

We should not have to treat our figures like precious dinosaur bones in the side of a mountain every time we open one up to simply display on our shelves, gently having to cut around the plastic with an entire cache' of Craftsmen tools just to safely get to the figure inside, only to have the damn thing fall apart seconds removing it. It's BS, and the QC issues, especially with Pacific Rim, is getting old already. I've had 3 dollar Transformers from Big Lots that could run rings around these things in terms of durability, and these are fully priced, $20 dollar toys...

What makes this really shitty, is that NECA offers NOTHING in the way of customer service to help correct these problems. Their website's customer service form reads like a police report, and they straight up say on their website but in only slightly nicer terms..."Something wrong with our stuff? Piss off and go try the retailer you bought it from,...Maybe they can help."

Hopefully TRU will be able to help me on this one, as thankfully while I no longer have the receipt, I was smart enough to keep the digital version of it on my phone. Fool me once, shame on you, fool me twice...three...four....FIVE TIMES? Shame on me. And oh yeah...F'U. That'll be the last time I ever invest in the Pacific Rim line...