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Thread: The "Look At What I Just Got!" Thread
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Old 01-24-2015, 11:34 PM   #20836
Trivial Psychic
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Join Date: Jul 2013
Location: Tucson, AZ
Posts: 4,533


Might not seem like much, but this is a huge weight off my chest, as my replacement parts for my defective Hot Toys Robocop finally arrived yesterday from Sideshow, thus ending an absolutely AGONIZING wait thanks to the shipping dock strike in California. While this wait soured some of the joy out of my Hot Toys Robo (and Sideshow Collectibles as well...) Sideshow was kind enough to give me the new torso, as well second and very new set of arms as well, free of charge to replace the defective pieces.

You don't hear too many compliments about customer service with companies, but I have to give credit where it's due. Sideshow was all the time very professional about getting these out to me, and while the dock strike was unfortunate and irritating, I do realize it's not their fault. I commend them for putting up with the irritated and somewhat impatient person on the other end (myself) and seeing the process through so that I could finally get to enjoy my first Hot Toys purchase...
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