[evilekim]

Surprised how many people have had problems with NECA figures breaking. The T-800 is no doubt fragile, but Alien and other figures too?
Not to judge anybody, but I wonder how careful people really are. If you ever watch some reviews online, people rip figures out of the box like they're Playmates or Mattel. I always treated NECA like a Hot Toys. They are highly detailed, I know that it could break when I handle it too hard. People will attempt to pull the figure out w/o untwisting ties, or even bend the figure out of the packaging.

Otherwise go on there NECA CS Twitter or necaonline.com and get a replacement. They are great with handling broken figures.