[Trivial Psychic]

Quote:

Originally Posted by Phantomcrow

Pre-orders went up but it says that it is not due until NOVEMBER, so you can not ship yet or see if a store has any in stock because the figure is not out yet.

But as Trivial says, Beware a little bit. When they get an "in store" pickup (or what ever it is called) they just send someone back there to look for the sku, if that person has no idea what they are looking for then good luck. I did this once (back when I was looking for ML Black Cat early on) and they just had a random figure from Marvel waiting for me. I never trust this anymore. Too many shared skus and people not knowing anything about the product.

That is exactly what happened Phantom. In the first instance, I had ordered a Generations Megatron (from War For Cybertron) and I was sent a DOTM Ravage. I tried to return it to my local K-Mart and after some explaining and a couple of raised eyebrows at me, they gladly refunded it...minus the shipping I spent (which was something like 10 bucks that I ended up eating.) which despite my complaint, they said there was nothing that they could do about. My only other option would be to pay for the item to be shipped back to their warehouse, and then wait for a refund to be issued, which they said could take 4 to 6 weeks. (But they would not refund the money I spent to send the item back, so either way I would be screwed.)

My second awful experience with K-Mart took place when I tried an in-store pickup. The K-Mart website told me that the Marvel Legends ASM2 Toxin came out, and was available at my local store (which there is only one of in Tucson, and I lived quite a distance from at the time.) I made the purchase, and later got an email saying the item was ready to be picked up, and upon receiving it, hurried to K-Mart to pick it up. Instead of finding Toxin waiting for me, I had a one of those horrible 5POA Spideys waiting for me.

Upon asking if there were any in the back because the website said it was in stock, they supposedly sent a clerk to check the warehouse. Nearly 15 minutes passed, and no one came to help. After asking again, I waited for nearly another 15 minutes, before I was finally told there were no Marvel Legends what so ever in the back, which at that point, they finally refunded.

Outside the occasional exclusive Monster High doll that my GF used to collect, I've never done business at K-Mart since. It has also caused reluctance to shop online from certain stores like Target, K-Mart, or Walmart due to fear of it happening yet again and being forced to eat the shipping, which is a really shady practice, and a hell of a scam if you ask me. Shared skus are wonderful for stores I'm sure, but without employees who know and care about the product, they are a headache as well, and really only benefit the scammer scumbags who return figures minus parts.