[Dr Kain]

Quote:

Originally Posted by ultraman zoffy

Hahaha, yup, that's exactly how I felt the first trip there, the figures weren't high enough on my priority list to deal with that level of stupid, so I bounced. It's funny how they also consistently try to turn the tables on us mentally like we're trying to scam them with their own ads, all while Mr. Figure Swap is probably right behind you in line for a return after replacing Infinite Scarlet Witch with Toy Biz Scarlet Mitch in the box (which they'll of course accept no questions asked).

I have to be honest, I did scam them once, but as an experiment.

I bought a Black Widow to customize and ****ed it up. I took her back to Target and was honest about what happened and they refused to let me even exchange her for another figure from the same series. I left telling them I understood. Cool.

Two days later that same employee is there so I go there and I act like nothing is wrong with the figure (the exact same figure and everything) and I lie about it and they took it back without an issue.

Why the hell do you have to lie to get customer service but telling the truth does nothing? It's like when you get bad service in a restaurant or store and if you bitch, you get a discount or something for free, but if you don't bitch, you get nothing but "We're sorry." Why not reward those people who are like, "You got my order wrong. No worries, it happens?"