[Erland]

Quote:

Originally Posted by Dr Kain

I had another "nice" experience at another Walmart today. It's a store I've only been to once before, but it wasn't too far, so I figured why the hell not. There's nothing at all on the shelves for Thanos or the bikers, I can't find a single employee in toys. So I go to the isle over and here is my conversation with the sack of shit grandpa employee:

Me - Hi, do you know if someone can help me in toys?

SOSG - If no one is in there, then no.

Me - Okay, can you help me then?

SOSG - I don't work in toys.

Me - I understand that, but I have a question. Since you have a telxon, can I give you the UPC of an item to see if you even have it in stock?

SOSG looks at me, then at his telxon, then back at me, then back to his telxon.

SOSG - My battery is almost dead and I need to finish scanning these.

Me - Ooooooooooooooooooooookay, well can you get someone for me that can help me out?

SOSG - Customer service might be able to help you.

I can not believe how freaking lazy this guy was. All I wanted was for him to either look up the UPC for me or get someone who could help me. How has this piece of worthless shit not been fired yet? He's there to do a fucking job and didn't want to do it and naturally, customer service only had one person working with 9 people in line.

I assume you have never worked retail and if you have never at Wal-Mart.

Their first rule, in the training is that you must help a customer even if that means you walk them to the product. You will never tell them where it's located, you must show them.

On that note, these employees have to figure out which one they want to do, help a customer or keep their jobs. If they help the customer, then that will take away time from their jobs which means they get written up or fired.

I worked at Wal-Mart for about 6 months and found out quickly that the place is setup for a new employee to fail really quickly. You can either follow the corporate rules or you can do your job, you can't do both and if you choose to help the customers you will lose your job.

If you want this to change, find the store manager and complain to them that you are looking for something that is supposed to be in stock and you can't find any employee that will help you. The manager will NORMALLY go out of their way to help you but, no normal employee will.

Quote:

Originally Posted by Dr Kain

See, when FedEx tells me my package is being delivered on Wed, I expect it in my hands on Wed, NOT Thurs, not Friday, not Sat. WEDNESDAY!!! Otherwise, what's the point of telling me when it is going to be delivered?

When Fedex tells you, your package will be delivered on Wednesday, it means it will be delivered to USPS on Wednesday, not to your house.