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Thread: Hasbro SDCC 2018 Exclusives
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Old 08-13-2018, 12:10 PM   #121
protostar8
Join Date: Oct 2008
Posts: 322
Quote:
Originally Posted by Comedian View Post
I used PayPal and though I took a screen shot of the order confirmation page and have the PayPal order email.....I have no email from hasbro nor is it listed in my orders and items are still in my cart. I can't get through by phone and their email does not work. Is this normal. I mean I have the order number. So should I be worried or will this sort out?
I asked the exact same thing a few posts up. Others are having this issue too, nobody knows (on here) if that's a bad thing or just par for the course. I know I'll raise hell with their CS department if they messed it up. I've already paid them, so they should dang well know that the money is for something. (I used to assist CS in another very large company with stuff just like what we're talking about, so I'm not just talking out of my butt).
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