[Dr Kain]

Oh my god, I hate Amazon so hard right now. They shipped my figures out on Thursday, but despite me having Prime with 2nd day delivery, it said my figures wouldn't be delivered until Monday. So on Friday night I asked them if there was a reason it wouldn't arrive on Saturday. The lady says she has now changed my delivery date to Saturday and guaranteed they would arrive.

Yesterday comes and goes, no package. I look at the tracking number last night and it shows they were rescheduled for TUESDAY. WTF? Thus, I yet again contact their customer service people, show them the transcript from my conversation with the lady the night before where she guaranteed it would be delivered today (well yesterday to us now) and the dude tells me she should not have done that and he can't change the delivery date at all as it is locked in to that Tuesday delivery date. They won't even let me go to the actual warehouse that is about an hour away despite it already being there. -_-

Then the dude offers to cancel the order and place a knew one, but the new one wouldn't arrive until Wed at the earliest. No seriously, WHAT THE FUCK!? How can they be so incompetent yet charge $120 a year for such a shit show service?