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Thread: Walmart Collector Con 2020
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Old 07-17-2020, 08:51 AM   #18
webz
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Quote:
Originally Posted by Joe Moore View Post
It's not about attitude. It's about what I've seen over the years. It hasn't changed in the 19 years I've been reporting on these things. Be it Toy R Us, Target, Walgreens, Walmart. It's been the same story since I've started doing this.

People complain (rightfully so) to reps at cons, to the designers, to the social media guys (lowest level employees), and they all say "We know, we're going to work on it", but upper management simply does not care in any way, shape or form. Making the sale is the only thing higher ups and shareholders care about.
Totally this. Not just the stores, but a lot of the toymakers too. Everyone says "We understand, we'll do better" but usually the ink is dry on the production runs and it's just what it is. Especially with exclusives.
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