[Dr Kain]

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Originally Posted by usernamedustin

That is ridiculous. Full offense intended, but does it have anything to do with you and/or the way you talk to people on the phone? I have had issues with FedEx over the years and I will never use them if I can avoid it, but I always get things resolved with a phone call or two.

No, I was polite and everything, but they were unwilling to help. The first time the guy said they didn't have my apartment on the address and they would fix it. The next day, the dude I spoke to said the address was not updated because Hasbro restricted them to not be allowed to do that and said Hasbro would have to contact them to fix the address. Then when I asked to go pick it up, they told me that was not allowed because it was in a holding center at the facility until my address was fixed. I spoke to a supervisor who then said he would notify the facility to just deliver it to my apartment's package room (which is where they deliver packages to anyway rather than the individual apartments). Two days later, it was on its way back to Hasbro.

None of them knew what they were doing at all. And then when I contacted Hasbro they recited the address and it was 100% correct. -_-

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My main issue with HasboPulse using FedEx is that they are super slow, but you can't really complain too hard about free shipping. It's like the old mechanic joke.
"Fast, Cheap, and Good. Pick Two."

I was ready to pay extra for shipping just to not use FedEx, but they wouldn't let me change the shipping option and given I had no idea how long the set would be instock for, I couldn't spend too much time trying to figure out how to change it.