[deecee4]

I've been using them for years. Havent heard of any issues with their preorders other than they seem to get stuff in later than the other etailers. But they have an easy cancel option that doesnt require $ upfront (usually) so if you see something that you preordered from them available somewhere else, it's no problem to cancel and get it elsewhere.
And just make sure you set everything you order to go to your pile of loot. I know some people forget to do that and end up with a shipping charge for each item in their order.
My own experiences with them have been fine. The instances when I've had an issue with something I've ordered, it was taken care of right away.